Question 1

Are there any refunds?

Accepted Answer

Unfortunately, all ticket sales are final and are non-refundable. To help protect your purchase, we offer optional Ticket Insurance during checkout for situations like this.

Question 2

What are the hours of operation? How do I contact someone?

Accepted Answer

The Nightmare Factory opens its gates every Friday and Saturday night beginning September 18, 2026 - October 31,2026.Box Office HoursSeptember: Doors Open @ 7:00 PMOctober: Doors Open @ 7:00 The Nightmare Continues…Guests who enter before the Box Office closes may remain inside the haunt until 2:00 AM.Once the Box Office closes, no additional tickets will be sold, so don’t be late… the darkness waits for no one.Location200 Chestnut StreetWabash, INQuestions?Call us at 574-200-0484

frequently asked questions

Ticketing and Admission

What payment methods do you accept? Is there an age restriction? Is there a group rate?

Can I leave and re-enter?

How does parking work? Do you have to pay for parking?

Is there VIP Admission available?

Is there an age restriction?

Are there Group Discounts available?

Is there a "skip the line" option available?

Can I purchase tickets in advance?

Are there any Special Events or Themed Nights?

Does it cost extra for any of the attractions/rides?

On-Site Amenities

Are you Handicap accessible?

Is there Security on-site?

Are there Public Restrooms available?

Does The Nightmare Factory have merchandise available for purchase?

Is there a smoking/vaping area for customers?

Guest Support

Are there any refunds?

What are the hours of operation? How do I contact someone?