Question 1

What payment methods do you accept? Is there an age restriction? Is there a group rate?

Accepted Answer

Both Cash and Credit/Debit Cards are accepted at the Box Office located at the Main Entrance to the factory. Please note there is a $5 box office fee if your tickets have not been purchased online.

No. We do not have an age restriction but our haunt is edgy, so it is at a parent's discretion.

Yes. Groups of 8 or more tickets purchased, at one time, will receive a discounted price but ALL tickets must be used on the same night.

Question 2

Is there an age restriction?

Accepted Answer

No. We do not have an age restriction but our haunt is edgy, so it is at a parent's discretion.

Question 3

How does parking work? Do you have to pay for parking?

Accepted Answer

We have several different options for parking at our haunt:

VIP Parking is offered at a price of $15 per vehicle
We have Limited-free Onsite Parking
We also have 2 Overflow Parking Lots from which we will shuttle you to and from The Nightmare Factory. The shuttle rides are free.

Question 4

Are you Handicap accessible?

Accepted Answer

Yes. We are Handicap accessible. The Handicap Entrance is located at the overhead door, underneath the bone collection.

Question 5

Do Scare Actors touch you?

Accepted Answer

Our monsters are here to enhance your experience through immersive interactions. While our monsters may approach you, please note that they will not touch you unless it's apart of the interaction.   If you prefer not to be touched at all, we offer glow necklaces to signify this preference.

Please be aware that wearing a glow necklace may affect your overall experience, as certain interactive elements may be limited.

Please keep in mind that we CANNOT guarantee that an accidental touch will not occur.

Question 6

Do we serve alcohol?

Accepted Answer

No. We do not serve alcohol and it is not allowed anywhere on the property, including the parking lots.

Question 7

Do we serve food/drinks?

Accepted Answer

Yes. We do have a concession area where food and drinks are available for purchase.

Question 8

Are we allowed to take picture's?

Accepted Answer

Yes. We allow pictures to be taken in Selfie Station only. We do not allow the use of Cell Phones or other devices to be used inside the attractions themselves, other than Selfie Station. We want everyone to enjoy the nightmare's that are waiting!

Question 9

Can I leave and re-enter?

Accepted Answer

Your ticket that you purchase has only 1 entry scan available. Once that is used there is no re entry.

Question 10

Are there Group Discounts available?

Accepted Answer

Yes. Groups of 8 or more tickets purchased, at one time, will receive a discounted price but ALL tickets must be used on the same night.

Question 11

Can I purchase tickets in advance?

Accepted Answer

Yes. Tickets can be purchased in advance via our website, thenightmarefactory.com

Question 12

What are the hours of operation? How do I contact someone?

Accepted Answer

🕯️ Hours of Darkness:
Join us from 7 PM until the witching hour of 2 AM every Friday and Saturday night... if you dare.
🕛 Beware: The Box Office seals its gates at 11 pm in the month of September and Midnight for October and November. Once the clock strikes, no tickets will be sold, leaving you to face the night within.
💀 Those who enter before midnight may linger in the shadows until 2 AM, but tread carefully—what lurks in the factory may awaken.
Will you brave the darkness?

Our Phone Number is 574-200-0484

Question 13

Are there Public Restrooms available?

Accepted Answer

Yes. We do have Port-a-Potty's for The Nightmare Factory's guests to use.

Question 14

Does it cost extra for any of the attraction's/rides?

Accepted Answer

Yes. 
1. The Morgue Experience tickets can be purchased @ an additional $10 per ticket.
2. The Coffin Simulator Ride tickets can be purchased @ an additional $10 per ticket.

Question 15

Do we have Merchandise available for purchase?

Accepted Answer

Yes. We have merchandise available for purchase, located in the Concession Area.
1. The Nightmare Factory 2024 T-Shirts are @ $20
2. 2024 Nightmare Factory Drink Koozie(s) are @ $3.50

Question 16

Is there a "skip the line" option available?

Accepted Answer

Yes. For an additional $20 per ticket, you can purchase the power to skip to the head of the line. 
This ONLY applies to our VIP tickets.

Question 17

Are there any refunds?

Accepted Answer

No.  There are no refunds.

Question 18

Is there VIP Admission available?

Accepted Answer

Yes. Priced @ $50 per ticket, you will get shorter wait times and your choice of Special Experiences for only $1.00! In addition, You will receive one VIP entrance into each attraction and UNLIMITED general admission into each attraction!

Tickets purchased at the Box Office will incur an additional $5 fee.

Question 19

Is there a Cover Charge if I do not wish to go through the attractions?

Accepted Answer

Yes. We do have a Cover Charge @ $17.50 (NO ATTRACTIONS AND/OR RIDES INCLUDED) This option is for ENTRY ONLY into The Nightmare Factory.  It DOES NOT INCLUDE Admission into the 3 Haunts or any of the rides. It DOES NOT INCLUDE weekends that there is a Live Band playing. Tickets for this option, that are purchased at the Box Office, will incur a $5 fee.

(You should ONLY choose this option if you are NOT going into any of the attractions)

Question 20

Is there a smoking/vaping area for customer's?

Accepted Answer

Yes. We do have designated areas for smoking/vaping etc. that is located OUTSIDE of the factory. Cigarettes/Vapes/Cigars etc.  ARE NOT PERMITTED ANYWHERE INSIDE OF THE FACTORY!!! We do adhere to City, County and State Laws.

Question 21

Are there any Special Events or Themed Nights?

Accepted Answer

Yes. Throughout the spooky season, we have various nights that we will feature a DJ, live band, give back weekends and special give aways. Please refer to our calendar for a complete list of those days.

Question 22

How many Attractions are there? How Long does it take?

Accepted Answer

🖤 Welcome to The Nightmare Factory Wabash! 
The Black Veil  Is ready to consume you. Unit 713 awaits your descent into madness. Venture through Insanity Yard, navigate The Macabre Manor, and brave The Sinister Stable.
🎶 DJ Skelly will set the haunting rhythm as you traverse the shadows.
⏳ Beware: The length of your stay is uncertain, determined by how deeply you engage with the horrors that lie within.
Are you ready to confront your fears?

ALL 5 ATTRACTIONS ONLY $35

FAQ

The Nightmare Factory Wabash